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  • Is Anything Possible To Create?
    At Kush-Kart, we believe that creativity has no limits. Our gallery showcases a wide range of art forms that are a true testament to the boundless nature of artistic expression. From abstract paintings to mixed media installations, sculptures and digital art, our collection features works that are truly unique and one-of-a-kind. Whether you are an artist seeking inspiration or a collector looking for something new and exciting to add to your collection, Kush-Kart is the perfect destination. Our team of curators hand-selects every artwork that is displayed in our gallery, ensuring that it meets our high standards of creativity and artistic excellence. So if you are wondering if anything is possible to create, the answer is a resounding yes. Come visit us at Kush-Kart and discover the endless possibilities of modern art
  • What is Your Lead Time?
    Every piece is 100% handmade, so we need some time to create them at the highest standard! In general, it takes 2 to 4 weeks to produce and deliver your beautiful piece after payment. Depending on the demand, we also offer an express delivery option (10-14 business days) for an extra charge which can be selected at checkout. If you need your sign for an event or a special date, please make sure to contact us and we'll do our best to deliver the sign on time! We offer free shipping worldwide, but for some Islands or difficult access territories some extra charges can be applied. We ask for your understanding that we cannot deliver to PO boxes. For partial shipments, the shipping cost will be charged only once. We are also thrilled to offer our valued customers in Asia the same exceptional shopping journey as our customers around the world. With our commitment to providing free standard shipping across Asia, you can shop with confidence, knowing that your orders will be delivered with the same efficiency and care as anywhere else Shipments will be carried out by our logistics partners DHL Express, Fedex, UPS.
  • What Does Your Warranty Cover?
    We offer a 2-year warranty with all our LED neon signs for all neon signs purchased from November 15th, 2022. Any purchases before that are subject to our original 1-year warranty. However, this does not extend to any damage that may occur as a result of incorrect installation or physical damage during usage. Please contact us if you have any issues with your signs. We'll do our best to find the best solution for you!
  • How can I make a payment for art purchased at Kush-Kart?
    At Kush-Kart, we offer various payment options to make purchasing art as seamless as possible. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept payments through PayPal and Apple Pay. If you prefer to pay in person, we accept cash and check payments at our gallery location. Please note that all online payments are processed securely through our website to ensure the safety of your personal information. If you have any questions about payment options or need assistance with making a payment, please contact us at info@kush-kart.com.
  • What is your return and refund policy?
    Goods from our own product line can be returned within 14 days after receipt if they have not been used or damaged. We do not accept returns or refund any customized Goods. To start the return process, please write an email to info@kush-kart.com with your order number and reason for returning. From there, the Seller will provide the Buyer with a returns label and once the Goods have arrived at the Sellers warehouse and has been surveyed, the Buyer will receive their refund. If the Goods arrive to the Buyer in a damaged state, the Buyer is required to notify the delivery agent and the Seller within twenty-four (24) hours in writing inclusive of photography or a video evidence of the damage to the Goods and associated packaging to verify. Failure to comply with this request and timeframe will void the Seller obligations. The Buyer shall afford the Seller an opportunity to inspect the Goods within a reasonable time following delivery. If the Buyer shall fail to comply with these provisions, the Goods shall be conclusively presumed to be in accordance with the terms and conditions and free from any defect or damage. Due to the hand rendered nature of the Goods, they can be subject to variations and slight discolorations. Some variations in colour can also occur as a result of the computer screen and printer calibration. The Buyer acknowledges that these variations and discolorations are not a fault of the Products and accepts the potential of such occurrence. DEFINITIONS 1. “Seller” shall mean Kush ® and its successors and assigns. 2. “Buyer” shall mean the Buyer or any person acting on behalf of and with the authority of the Buyer. 3. “Guarantor” means that person (or persons), or entity who agrees herein to be liable for the debts of the Buyer if a Limited Liability Buyer on a principal debtor basis. 4. “Goods” shall mean Goods supplied by the Seller to the Buyer (and where the context so permits shall include any supply of Services as hereinafter defined). 5. “Services” shall mean all services supplied by the Seller to the Buyer and includes any advice or recommendations (and where the context so permits shall include any supply of Services as defined supra). 6. “Price” shall mean the cost of the Goods as agreed between the Seller and the Buyer. For exchanges or any questions, please send us an email and we will do our best to assist you.
  • How long does it take for Kush-Kart to complete and deliver a design project?
    Our lead time for production is 7 days, and we require an additional 7 to 15 days for delivery. We understand that timely delivery is crucial, which is why we strive to deliver your order as soon as possible. Once your order has been shipped, you will receive a tracking number that will enable you to track your package until it reaches your doorstep. If you have any questions or concerns about your order's delivery status, our customer support team is always available to assist you.
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